A non-refundable 20% deposit (minimum £200) is payable within 48 hours of booking to secure your booking. The balance is incurred 2 months prior to departure, although is not payable until 6 weeks prior to the booked departure date.

We regret we are not able to offer refunds of hire charges and the full hire charge remains payable in the event of cancellation within 2 months of departure unless we are able to re-book the motorhome for the dates you were due to travel at the same rates. We recommend you take out travel insurance to cover the cost of your hire should you have to cancel within 2 months prior to departure.

Check availability on our availability page and e-mail enquiries@bongoholidays.co.uk for further information or to book.

It depends how many! Generally up to two three point convictions for speeding are no problem and only cost £10 per driver per 3 points per hire extra. Hirers must not have had more than 1 accident in the last three years. There is a charge of £10 per hire per driver with an accident in the last three years. Please contact us before booking if you do not meet the above criteria, as there may be a larger insurance surcharge and in exceptional circumstances we may not be able to hire to you if we can not obtain insurance that covers you to drive.

Any age between 23 and 70 is permitted by our insurers as standard and with standard premiums and excess. However, the insurers will often insure other drivers either at a surcharge or subject to the hirer agreeing to a larger excess. All drivers are subject to approval by our insurers.

A copy of your driving licence (card part and DVLA driver record pdf/check code), passport and two recent (dated within the last 3 months) utility bills or bank statements showing your home address. You can e-mail copies when booking and show us the originals when you pick the motorhome or bongo up. We’ll also need a signed booking form and a non-refundable booking deposit of £200 to secure your booking.

Once we have inspected the campervan/motorhome and confirmed there is no damage or excessive cleaning required. This is normally within 7 days of safe return of the motorhome. If there is damage, it may take longer to assess repair costs and return the balance of the deposit, but we won’t hold your deposit for any longer than necessary.

Payment of a cleared and traceable deposit (not cash) is a requirement of the insurance company. The deposit covers the cost of any damage to the vehicle whilst it is in your possession and pays the insurance excess in the event of an accident over the amount of the damage deposit. The damage deposit is £750 for bongos and £1,000 for motorhomes.

Yes. We have a minimum hire of 7 nights for all hires in July and August and for all EU hires at any time of year. Occasionally we may have last minute hires of shorter durations in July and August – see our Facebook page for details as and when we have availability.

Bank Transfer (Faster Payments or BACS), cheque, or credit/debit cards for the hire charge. We ask for a £200.00 deposit when booking and payment of the balance in full at least 6 weeks before your arrival date. The damage deposit must be paid by bank transfer.